Is Golden Genie casino trusted?
We have gathered ratings from some of the most trusted and popular review platforms, including Trustpilot, AskGamblers, and Casino Guru, to provide you with a comprehensive overview of this casino. By combining these ratings with key casino characteristics such as game variety, user experience, security, and customer support, we have created a generalized, all-encompassing rating system. This approach ensures a balanced and informed evaluation of each casino, giving you a clearer picture of which platforms stand out and offer the best overall experience.
Licenses | Curaçao: Curacao Gaming Control Board |
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Website | goldengenie.com |
Year Of Foundation | 2022 |
Owner | Golden Genie LTD |
Affiliate program | Golden Win Partners Affiliates |
Self exclusion | |
Currencies | AUD, CAD, EUR, GBP, SEK |
Languages | DE, EN, ES, FR, IT, PT, SV |
Restricted countries | Belgium, Bulgaria, Guam (USA), France, Singapore, South Africa, Spain, USA, USA Minor Outlying Islands, Virgin Islands (USA), and Israel |
Support email | [email protected] |
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Live Chat |
Payments | Bank Transfer, CASHlib, Cryptocurrency, Mastercard, NETELLER, Neosurf, PaySafe, Skrill, Visa |
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Min. dep | £ 15 |
Min withdrawal | £ 100 |
Withdrawal limit dayly | £ 5000 |
Withdrawal limit weekly | £ 5000 |
Withdrawal limit monthly | £ 20000 |
Payout speed | 24-48 hours |
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Golden Genie casino review
Golden Genie Casino is an exciting online gaming platform available to players in the UK. This review aims to provide an informative analysis of Golden Genie, focusing on its game selection, banking options, promotions, and overall user experience. Whether you are a seasoned player or new to online casinos, this review will help you understand what Golden Genie has to offer.
Overview
Golden Genie Casino is designed to offer a user-friendly experience, complete with an impressive range of games and engaging promotions. Players can expect a vibrant interface and seamless navigation, making it easy to find their favorite games or explore new ones.
Game Selection
Golden Genie boasts a diverse library of games that caters to a variety of player preferences. The selection includes:
- Slot Games: A broad array of themes, featuring both classic and modern slots.
- Table Games: Popular options such as blackjack, roulette, and poker.
- Live Dealer Games: Interactive gaming experiences with real dealers, providing an authentic casino atmosphere.
Game Categories
Game Type | Number of Titles | Popular Titles |
---|---|---|
Slot Games | 300+ | Mega Moolah, Gonzo’s Quest |
Table Games | 25+ | European Roulette, Blackjack Gold |
Live Dealer Games | 15+ | Live Blackjack, Live Baccarat |
Free Spins
One of the attractive features of Golden Genie Casino is its promotional offerings, including free spins. New players can benefit from welcome bonuses that often include free spins on selected slot games. Existing players may also find ongoing promotions that provide opportunities to earn free spins, enhancing their gaming experience without additional financial commitment.
Banking Options
Golden Genie provides a variety of banking methods to ensure seamless deposits and withdrawals. Here’s a breakdown of available options:
Payment Method | Deposit Time | Withdrawal Time | Fees |
---|---|---|---|
Credit/Debit Cards | Instant | 3-5 business days | None |
E-Wallets (Skrill, Neteller) | Instant | 1-3 business days | None |
Bank Transfer | 1-3 business days | 3-7 business days | Possible |
The range of options ensures that players can find a method that suits their preferences, whether they prefer traditional banking or modern e-wallet solutions.
Methods of Winning
Winning at Golden Genie primarily depends on game selection and strategy. Here are some tips to enhance your chances:
- Understand Game Mechanics: Take time to learn the rules and features of each game before playing.
- Utilize Bonuses and Free Spins: Use promotions to extend your playtime and increase your chances of winning.
- Practice Bankroll Management: Set a budget for your gaming session to avoid overspending.
Overall Experience
My experience with Golden Genie Casino was largely positive. The site’s interface is welcoming, and the range of games keeps players engaged. Promotions are appealing, providing ample opportunities for free spins and bonuses. While some aspects, like withdrawal times, could be improved, the overall experience makes Golden Genie a solid choice for online gaming.
In conclusion, Golden Genie Casino presents a well-rounded online gaming experience with a diverse game library, attractive promotions, and convenient banking options. It serves as a compelling option for players in the UK looking for a new online casino to explore.
- Accept players from UK
- Players are protected by Curaçao: Curacao Gaming Control Board license
- Quite old, trusted and tested by time and players
- Has a protection program and a self-exclusion for users
- Accepts payments in multiple currencies
- Multilingual site that unites players from several countries
- Slots from many of the most popular, licensed and trusted providers
- Has 24/7 email support
- Has 24/7 live chat support
- It has a good rating on the most famous review sites
- Does not have an exclusive bonus
- Does not have a casino welcome bonus
- Does not have sportsbook bonus
- Does not have regular cashback bonuses
- Has a poor rating on the most popular review sites
What are players saying about Golden Genie casino?
2024-11-29 by Jane Milton: Update on withdrawal which has not been received. They have disabled the chat on my account. Emailed the support@ goldengeniesupport.bet. no response. – source: Trustpilot
2024-11-02 by Nicky Mcqueen: I have been waiting 6 weeks for my withdrawal of £1000 which I know will never be paid I see a lot of people in my position I suggest you all report them to Action fraud and cyber crime police uk which I have done we can get this site closed down forever – source: Trustpilot
2024-11-25 by dosky gelnaski: This casino and many others are similar to this who give 400% bonus ..their live chat are very disrespectful..and the all version of their games are these will never pay ..example the gate of Olympus will never rise his hand without the spin in free spins ..and we all know when he rise his hand most of spins are not paying …there is fake version of pragmatic and illegal and they are using it …people avoid all casinos with 400% bonus they are scam and you will never get your winning – source: Trustpilot
2024-11-20 by Ming Cheng: Sh*t company I never seen . Disgrace , never withdraw until you loss all your winnings. Do not play if you are not stupid . – source: Trustpilot
Mcqueen1314: I been wanting on £1000 for 4 weeks this casino is a scam I don’t think I will ever get my payment from them – source: Casino Guru
gemhancock: Worse site ever. Avoid avoid avoid. They take your money don’t get back to you this site is a scam!!! Disgusting robbing bastards. They won’t even let you close your account. – source: Casino Guru
carolineedwards662: I have been waiting over a week now for my winnings from golde genie and there sister site spinland.bet when I go to live chat I get the same response and they just cut you off, very bad previous withdrawals have been very quick so I don’t know what is happening – source: Casino Guru
2024-11-04 by Joe Burke: Absolute worst casino I’ve ever played on. RTP is horrendous put easily over £1200 and paid nothing max was 50x £1 bet. I’ve played some dodge websites but this is the mother of them all lol. I would not recommend to anyone at all. Even when trying to close the account they say they cannot do it via live chat and says to email but then you email and no response so it just leaves your account open. Terrible service – source: Trustpilot
2024-11-03 by Tonyc: Disgusting casino, not a single win only dead spins, stay well clear, ask live chat to close my account they say no we can’t do it, send an email to this email they will do it, sent several had no replies whatsoever, absolute shambles – source: Trustpilot
2024-09-29 by Jordan Fletcher: I only went on the website ones on the 29th September to give it a go and won £200 I withdrawed it. And since now… I I haven’t received my winnings! Now it’s November I done live chat. They say the same thing. Saying you have to Patient! The progress takes awhile. That’s what I get Response. So I don’t know if I’m gonna see my £200. I still check now and again. To check my balance history see if it’s sent. But it only say awaiting! That’s it. Please don’t go on this site. I had my hopes up, and have nice £200 going in my account but unfortunately it’s a no no. Stay away – source: Trustpilot
2024-11-11 by R J French: Won £80 made a withdrawal haven’t received it definitely a scam site – source: Trustpilot
2024-05-27 by Natashah Khan: Scam website. PLEASE DO NOT WASTE YOUR MONEY ! The website is a scam and the use there online payment link to pay into different accounts. Your never going to get your money back And when you ask them questions they bar you from the chat function, the email address is fake and they take your card details in full and your ID! Please don’t get scammed like me, it’s sad that in the world that people are such scum bags – source: Trustpilot
2024-11-02 by Gary Moore: This is the worst gambling site out there. STAY WELL AWAY FROM THIS SITE! Be warned!!! They are scam artists and rats. You won’t get any of your money back and they don’t even reply to you. Just absolute scum bags – source: Trustpilot