Is CasinoLab casino trusted?
We have gathered ratings from some of the most trusted and popular review platforms, including Trustpilot, AskGamblers, and Casino Guru, to provide you with a comprehensive overview of this casino. By combining these ratings with key casino characteristics such as game variety, user experience, security, and customer support, we have created a generalized, all-encompassing rating system. This approach ensures a balanced and informed evaluation of each casino, giving you a clearer picture of which platforms stand out and offer the best overall experience.
| Licenses | Curaçao: Curacao Gaming Control Board |
|---|---|
| Website | casinolab.com |
| Year Of Foundation | 2024 |
| Owner | Digika Affiliates |
| Affiliate program | Uno Affiliates |
| Self exclusion | |
| Currencies | EUR, USD |
| Languages | AR, CS, DE, EL, EN, ES, FI, FR, HU, IT, NL, NO, PL, PT, SK, SL |
| Restricted countries | Afghanistan, Armenia, Belarus, Bulgaria, China, Curaçao, Cyprus, Denmark, Estonia, Georgia, Iran, Iraq, Israel, Lithuania, Malta, the Republic of Moldova, Romania, Russia, North Korea, Sweden, Ukraine (including the territory of Crimea), United States of America |
| Support email | [email protected] |
|---|---|
| Live Chat |
| Payments | Bank Transfer, Cryptocurrency, Mastercard, MiFinity, NETELLER, PaySafe, Skrill |
|---|---|
| Min. dep | € 10 |
| Min withdrawal | € 10 |
| Payout speed | 1-3 working days |
- Games
- Play'n GO
- Pragmatic
- Evolution
- NetEnt
- Pragmatic Live
- Playtech
- Quickspin
CasinoLab casino review
CasinoLab, launched in 2020, is a dynamic online casino that caters specifically to UK players. It offers a vibrant gaming environment with an extensive selection of games, appealing promotions, and streamlined functionality. In this review, we explore CasinoLab’s core features, including free spins, game variety, banking options, and overall user experience.
Free Spins and Welcome Bonus at CasinoLab
One of CasinoLab’s main attractions is its generous welcome bonus package. New players can enjoy a 100% match bonus up to £100 on their first deposit, paired with 300 free spins on the fan-favorite slot, Reactoonz. These spins are distributed over 10 days, with 30 free spins credited daily, ensuring prolonged excitement for new members.
It is crucial to consider the terms associated with these bonuses. The funds come with a 40x wagering requirement, which is a common industry standard. Players must meet these conditions before withdrawing their bonus winnings.
Game Selection at CasinoLab
CasinoLab’s game library exceeds 1,500 titles, offering something for every type of player. The platform collaborates with leading game providers, ensuring high-quality and diverse options.
Slots
CasinoLab excels in its slot offerings, with hundreds of video slots, classic slots, and progressive jackpots available. Popular titles include:
- Starburst
- Book of Dead
- Mega Moolah
These games come with varying themes, features, and payout potential, making them a top choice for slot enthusiasts.
Table Games
Traditional casino games are well-represented, with numerous versions of:
- Blackjack
- Roulette
- Baccarat
- Poker
These games cater to both newcomers and experienced players, offering customizable stakes.
Live Casino
Powered by Evolution Gaming, CasinoLab’s live dealer section provides a highly immersive experience. Players can interact with professional dealers in real-time while enjoying games like:
- Live Blackjack
- Live Roulette
- Live Baccarat
- Game-show-style titles like Crazy Time
Banking Options at CasinoLab
CasinoLab ensures convenience and security with its range of payment methods. UK players have access to multiple banking options:
| Banking Method | Deposit Time | Withdrawal Time | Minimum Transaction |
|---|---|---|---|
| Debit Cards | Instant | 1-3 Working Days | £10 |
| E-Wallets (PayPal, Skrill, Neteller) | Instant | Within 24 Hours | £10 |
| Bank Transfers | 1-3 Days | 3-5 Working Days | £10 |
The withdrawal process is straightforward, with e-wallets offering the quickest turnaround. CasinoLab employs robust encryption technology to ensure the safety of all transactions.
User Experience and Mobile Functionality
CasinoLab’s website boasts an engaging and easy-to-navigate design. Categories are well-organized, and the search functionality allows players to quickly find their favorite games. Although CasinoLab does not offer a dedicated mobile app, its website is fully optimized for mobile browsers, providing smooth gameplay on smartphones and tablets.
Customer Support
CasinoLab takes customer service seriously, offering 24/7 support through:
- Live Chat
- Telephone
The support team is responsive and well-equipped to handle queries regarding accounts, promotions, or technical issues.
Licensing and Security
CasinoLab operates under licenses from the UK Gambling Commission and the Malta Gaming Authority. These certifications reflect its commitment to fair play and player protection. The platform uses advanced SSL encryption to safeguard user data and financial transactions.
Conclusion
CasinoLab stands out as a solid choice for UK players. With its diverse game selection, attractive bonus offers, and user-friendly interface, it provides a well-rounded online gaming experience. While the wagering requirements may require attention, the overall functionality and entertainment value make it worth exploring.
Whether you’re a fan of slots, table games, or live casino experiences, CasinoLab delivers a secure and enjoyable platform tailored to your preferences.
- Accept players from UK
- Players are protected by Curaçao: Curacao Gaming Control Board license
- New modern casino
- Has a protection program and a self-exclusion for users
- Accepts payments in multiple currencies
- Multilingual site that unites players from several countries
- Slots from many of the most popular, licensed and trusted providers
- Has 24/7 email support
- Has 24/7 live chat support
- It has a good rating on the most famous review sites
- Does not have an exclusive bonus
- Does not have a casino welcome bonus
- Does not have sportsbook bonus
- Does not have regular cashback bonuses
- Has a poor rating on the most popular review sites
What are players saying about CasinoLab casino?
2024-12-05 by Julie: I have a lot of money in my account and cannot withdraw due to “withdrawal limits” the withdrawals I have made are still “processing” one has been like this for 2 days!! I have contacted live chat on numerous occasions to be told it’s being escalated!! I just want my money I have rightfully won please! – source: Trustpilot
2024-12-04 by Daniel Bogdan: Harassment , I don’t gamble still receiving text messages every day from this casino with offers, every day at least two text messages. Disgusting! Why disgusting!? Well the text messages they send are with names and no number . – source: Trustpilot
2022-04-10 by Sylvia McIntosh: This site is absolutely terrible if I could give no stars I would… I’ve had a pending withdrawal of £210 for over 3 days they keep putting it back as a balance after several emails says my card doesn’t except withdrawals… well how can I possibly deposit using my bank card but not put money in… AVOILD AT ALL COSTS they are so many better sites out there wish I never came across this one! – source: Trustpilot
seyfikoc2014: I been waiting for the withdrawal 3 weeks and they keep saying same things under review i want my money simple and i will do everything!!!! – source: Casino Guru
Cappsie: This casino are just awful. I have been waiting 15 days for my withdrawal – customer services know nothing, and consistently tell you to be patient. They keep telling me my withdrawal is under review – but do not know why, what for, or the reason. They also are unable/unwilling to tell me how long it will take to complete!Would not recommend Customer service have limited access to information regarding withdrawals impossible to speak to anyone who is supposedly dealing with the review Appears that I will NEVER get my winnings – source: Casino Guru
GaryB: This site is a scam, if you go on trust pilot and read all the negative comments then you will see they do everything to avoid paying out.I cannot truly believe you have assessed them properly otherwise you would not give them a good rating.CasinoLab should be shutdown as they are thiefs! – source: Casino Guru
2021-11-18 by Roy Drummond: Had some problems at casino lab with account verification,withdrawals and a block.Live chat is available now so issues are dealt with a lot faster.Great casino with even better games but a little patience is required.Overall the customer support isn’t brilliant but its getting there. – source: Trustpilot
2022-10-30 by Jamie Ruane: Excuse after excuse to get your winnings. No issues making a deposit but if you want to withdraw it’s a joke. Can’t withdraw through PayPal, Card, Bank etc. I have uploaded my documents numerous times, spoke to customer services to no avail. Never had this issue with any other online slot site. Stay away at all costs – source: Trustpilot
2022-09-20 by Dercio Policarpo: beware once i played won small amounts i could withdraw, on 18th Sep 22 I won and withdrew without any issues money was in my account next day. So on 19th Sep I thought I’d give it another go played and won withdrew my winning to be woken up to email requesting documents and so on I replied as requested when I tried login to my account later that day I couldn’t as it keep showing unknown error contact assistance, even though I’m using exactly same details nothing changed. I would stay away if you’re thinking of playing. – source: Trustpilot
2022-06-13 by RKey: Joined a few days ago and won a small amount which is great. Good choice of games and easy sign up. Only downside is the withdrawal process seems to take a long time compared to other casino sites as I requested withdrawal on 11th and its still showing as pending on the 13th so I’m feeling a little sceptical to deposit anymore until withdrawal has gone through. Will update star rating once I’ve received my withdrawal. Edit* Thank you for you prompt and polite response, it’s much appreciated and I trust the slight issue will be resolved with your help. – source: Trustpilot
2022-06-21 by Yvonne Regan: Absolutely shocking customer service. Slow as heck withdrawals. Have over 2000 waiting to be withdrew apparently it has been escalated but its still sitting there. Used to love this site but it’s went downhill so fast. Poor customer service. Nothing for loyal customers. And terrible withdrawals. If I don’t receive my withdrawal I’ll be taking this to IBAS. As I know my rights. Especially as my account is fully verified – source: Trustpilot
2021-12-18 by Emma Peters: Just signed up today great layout great boubs just waiting to get verified and to withdraw if this all goes to plan I will change my star to a 5 atm I’m seeing how smoothly it goes, I wasn’t ask to verify before I deposit any of my funds. It seems some did some didn’t.changed my rating from a 3 to 4 star because once verified money was in account in a good manner of time, unfortunately can’t give 5 because verification took so long and when you email them it takes 2 to 3 days for a reply. But over over great casino. – source: Trustpilot
2022-08-29 by Taylor Kloss: I was up $5000 the next day I could not log in, same details as day before, even my email password reset suddenly wouldnt work, they said the same thing over email 9 times, then said theyd escalated, I have heard nothing back. do not use these guys, they are associated with casinogods who I thought to be trustworthy, but clearly not. do not deal with these guys blatant scam. – source: Trustpilot
